How Lightning‑Fast Loading Transforms Live Dealer Play at Infinity Casino

The UK gambling market is crowded with platforms that promise the best games, but many fall short when it comes to speed. Players often complain about lag on live dealer tables, especially during peak hours. This slowdown can turn an exciting blackjack round into a frustrating wait, causing players to abandon the session.

In the summer of 2023, a midsized online casino noticed a 15 % drop in live dealer revenue compared to the previous quarter. Their analytics showed that the average load time for a live dealer stream was 8.2 seconds, while competitors were clocking under 4 seconds. The brand needed a technical upgrade to stay competitive and keep its UK‑licensed audience happy.

Example: A regular player, Emma, tried to join a high‑stakes roulette game but the video feed kept buffering. After 30 seconds of waiting, she switched to another site that loaded instantly and deposited £50 there instead.

Challenge

The core problem was not the game variety— the casino already offered over 2 000 slots, a range of classic tables, and partnerships with top game providers like NetEnt and Evolution. The issue lay in the platform’s architecture. Their servers were spread across Europe, causing latency for UK players, and the video compression algorithm was outdated.

Key metrics to improve:

• Reduce live dealer load time to ≤ 3 seconds.
• Increase the conversion rate from page visit to first bet by 10 %.
• Maintain the UK gambling license compliance while upgrading infrastructure.

Stat: Industry data shows that a 1‑second improvement in load time can boost conversion by up to 7 %.

Approach & Implementation

The casino’s tech team adopted a multi‑layered strategy. First, they migrated the live dealer streaming servers to a data centre located in Manchester, cutting the physical distance to UK users. Next, they switched to a modern H.265 codec, which delivers higher quality video at lower bandwidth. Finally, they introduced a CDN (Content Delivery Network) that caches video chunks closer to the player’s device.

Pro Tip: Test latency after each infrastructure change using real‑user monitoring tools to catch regressions early.

The team also created an internal benchmark comparing three platforms:

After the migration, the casino ran a pilot with 500 UK‑based players. The live dealer tables, especially the live dealer roulette and blackjack, loaded in an average of 2.9 seconds. Players reported smoother gameplay and higher satisfaction.

These benefits are exactly what Infinity Casino online casino delivers to players who demand fast, reliable action on their favourite games.

Results & Lessons Learned

The post‑implementation data was clear:

• Live dealer load time fell to 2.8 seconds, a 66 % reduction.
• Conversion from visit to first bet rose by 12 %, surpassing the 10 % target.
• Overall player session length increased by 8 minutes on average.

Industry Secret: Faster loading not only improves player happiness but also reduces the chance of “ghost bets,” where a player’s wager is lost due to a connection drop.

Pros and Cons

Pros:
– Lightning‑fast load times keep players engaged.
– Lower bandwidth saves data for mobile users.
– UK gambling license remains fully compliant.
– Improved video quality enhances the live dealer experience.

Cons:
– Initial migration cost was higher than expected.
– Requires ongoing monitoring of CDN performance.
– Some older browsers may need updates to support H.265.

Did You Know? The new codec can cut bandwidth usage by up to 45 % while preserving crisp video, which is especially useful for players on limited data plans.

Conclusion

For UK players looking for a seamless online casino experience with a robust UK gambling license, speed is as important as game variety. Infinity Casino’s technical overhaul shows that investing in infrastructure—especially for live dealer and slots—pays off in higher conversion and player loyalty.

Lesson for operators:
1. Locate servers close to your primary audience.
2. Use modern compression standards to balance quality and bandwidth.
3. Continuously measure load times and player metrics.

By following these steps, other platforms can replicate the success story and offer the fast, reliable gaming experience that modern players expect.

Pro Tip: Always pair performance upgrades with responsible gambling tools, such as session timers and deposit limits, to ensure a safe and enjoyable environment.

Ready to experience the difference yourself? Dive into the fast‑loading world of Infinity Casino and see how a smooth live dealer game can change your summer play.